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How to Effectively Contact Hotmail Tech Support?

When you have problems with Hotmail, the technical team is just one email away. The team offers the best possible solution to your current issues. To use this feature, log in to Hotmail first. Sometimes there are confusion happening between user and a technical representative. For this not to happen, a user can use the following tips:image

Do

You should make sure you inform them fully relating to the situation you are recently going through. When you send an email message ticket concerning the trouble towards the tech support, make sure to define well examples of the complications. Do not send a standard inquiry given that you will be provided a extended solution that may mix up you more. Have a text detailing the issues, when it started and how long you are dealing with it. It can be by including the guidelines of in which the difficulty arises.

Typically, do follow-up your inquiries. Even when Hotmail assures that they’re going to respond to each individual email they get, when you may not hear any result with them for a sensible time it shall be best to conduct some follow up. This is merely to make certain that they acquired your text. There are roughly a lot of customers and tech support might possibly lose your concerns.

 

Don’ts

Don’t send them an email automatically while you haven’t tried to fix the problem on your own. There is an assistance link which offers much data that will help fix your issue. It can be done all by you and whenever it does not assist, it’s easy to look for the assistance of the tech support team.

Don’t ignore any information and facts to your concern. Feature all the details about the issue on the tech support. Be certain to include your name, contact, the issue and the way you are trying to fix it.

Don’t give passwords. A customer representative of Hotmail will never ever ask for any private information of users.




How to Change Your Hotmail Security Question?

Microsoft has its own web-based email that is open to all for free. You can even use the email address of Hotmail to access the Office Live and windows Live Messenger which are both products of Microsoft. You can read more at www.msnhotmailogin.org. In case you have your own Hotmail account and have forgotten your password, you can always reset it by just answering the security question you have chosen upon registration. But what if you want to change the security question? If you want to do this process, you need to know your Hotmail password first. To maintain security in your account changing it might be a good idea.

Here are the steps:image

  1. Open the web URL of Hotmail on your web browser. Sign in your account using your own username and password on the fields provided at Hotmail.com login page.
  2. Once you are login, just click the “Option” button which you can be found at the right upper part of the page. You can easily see the location just below your user ID. Then, click “More Options” at the drop-down menu.
  3. You can edit your account information such as your security question by clicking the link which says “Manage Your Account” area. You will see a link name “View and Edit your personal information”.
  4. Just click the “Change” button underneath the “Question” listed just on the section of “password reset information”. Input the password you have currently on your account so you can select your own question. Select the question and then input the answer on the field provided. Then, click the “Save” button so the new selected question and answer will be saved.

Tips:

  1. Select a question that you can easily remember when the time comes that you forgot your password and you must reset it.
  2. Make sure also that the question will not be easily guessed by other people.
  3. You can change questions the same time you change your password for a better security of your account.

If you still don’t have an account, you can always visit Hotmail.com sign up page for more information.